Thursday, May 31, 2018

A great resource: Using the Apple phone number

This is one phone number that is always close at hand for me.  It is the phone number for the Apple support line and I have to say that the call takers on this line really know their stuff.

They are very thorough, polite, respectful, and are always willing to go beyond the call of duty.  They do not seem to be inhibited or uncomfortable in the least when dealing with me as a vision-impaired person.  There is so much that other companies can learn from these fine folks.

They know their products.  They are superbly trained.  Their phone manners are beyond the call of duty.

I'm Donna J. Jodhan, your friendly accessibility advisor, wishing you a terrific day.

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