So very frustrating: When there was no cable service

On this particular morning I woke up to a very interesting experience. I had turned on Mom's TV and there was no sound.  At first I thought that something might be wrong with the TV but when I turned on Mom's second TV I was met with the same situation. No sound.

So, I waited until Mom had come into the kitchen and together we started to troubleshoot.  Soon I decided to phone the offices downstairs to see if they had cable service and they did.

After some discussion with Mom I phoned the cable company and after going through the normal checks with the service rep it was determined that Mom's cable service was cut because there had been an error on her bill. This being that she owed some money to the cable company.  

This was straightened out in quick order and the happy ending was that Mom received her cable service once more.

I'm Donna J. Jodhan, your friendly accessibility advisor, wishing you a terrific day!

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