Wednesday, August 24, 2016

My experience: At the hospital

A few months ago I had to have some nasal surgery and I was accompanied by my mom and my friend, Sue.    As someone who has had several major surgeries I have had the opportunity to see how both nurses and doctors, along with other medical staff, interact with me as a blind person.

The staff at this particular hospital has always been very good when it comes to interacting with me.  They talk to me directly and ask me questions directly which is such a relief and joy for me.

There is nothing worse than having staff that finds it necessary to interact with those accompanying me rather than with me directly.  The nurses were very good at explaining things and my surgeon was extremely good when telling me what was going to happen. 

The pre-surgery and after surgery interactions all went very well.  Hats off to the North York General Hospital in Toronto, Canada.

I'm Donna J. Jodhan, your friendly accessibility advocate, wishing you a terrific day.

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