Wednesday, February 6, 2013

The Apple experience

Whenever I encounter a company who really gets it, and I mean gets it, I am always happy to share my experience. This time it is Apple, and call me biased but Apple is really out there and ahead of the game when it comes to awareness of what a blind person's needs are.

Not too long ago, my friend and I had to visit a busy Apple store to get some help with my IPhone. Lo and behold! As soon as the customer rep saw my IPhone the first thing that she asked was: "Where can we find an overlay like what you have on your IPhone to help other blind customers?" I was told that several blind customers frequently visit this particular store and that they would probably be quite interested in the overlay that I have on my IPhone.

The overlay in question consists of Braille dots that have been strategically placed on the screen of my IPhone. I told them where they could find such overlays at www.atguys.com. They are another company that is totally customer service oriented.

I'm Donna J. Jodhan, your friendly accessibility advocate, wishing you a terrific day and inviting you to go out there and share my blogs with others. Visit me any time at www.sterlingcreations.ca.

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