Thursday, March 21, 2019

All in a day's work: Communicating with a new cab driver


I can only say that whenever I am put in this type of situation, I need to start all over again.  I need to get used to him/her and he/she needs to do the same. So this is what happens.

I ensure that my new cab driver knows that I am vision impaired and that I require special assistance, meet and assist included.

I ensure that my new cab driver knows that he needs to leave his cab and come to meet me in the lobby of my condo building. That he needs to escort me to the door of his cab.

I train my new cab driver to escort me in and out of buildings. I also train him to help me with parcels whenever necessary.

In short, it is my responsibility to ensure that whenever I have a new cab driver, that he/she is fully aware as to how to provide assistance to those who are blind and visually impaired.

I'm Donna J. Jodhan your friendly accessibility advisor wishing you a terrific day.

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