Out of my hands! The elusive FEDEX box

Shortly after the Covid lock down began in 2020, I started to ship monthly boxes of goodies to my mom via FEDEX and for the most part it has worked beautifully. But in march 2022 my luck changed for a brief twinkle.

I can only guess why on this occasion the box seemed to have gotten lost and it took two weeks for it to reach Mom.  I am guessing that maybe it occurred because I had included one of Mom’s hearing aids in the box which I had brought back with me for repairs.

All well and good but what frustrates me is that during this ordeal no one could really give me a reason as to why the box was not being delivered.  No one seemed to want to take responsibility.

I would say, however, that thanks to a good phone system at FEDEX, it was easier for me, as a vision-impaired person, to be able to gain info instead of having to go online.

I'm Donna J. Jodhan, your friendly sight-loss coach and advisor, wishing you a terrific day.

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