We must not give up: The bank that does not get it

They are located outside North America and I have only run into this very chronic and irritating problem because of having to deal internationally.

They do not understand when told that a customer is vision-impaired and needs help to set up online banking because their website is difficult to navigate.  They do not even understand when told that  documents need to be sent to the customer in an alternate format.  They sit there and tell you to use voiceover to navigate the website.  They do not even understand when you say that the problem is not with the computer or iPhone; it is with the website.

I can only be left to conclude that this bank either does not care, does not understand, or simply does not get it.

I'm Donna J. Jodhan, your friendly sight-loss coach and advisor, wishing you a terrific day.

If you would like to learn more about me as a sight-loss coach and author then I invite you now to visit http://www.donnajodhan.com

There you will not only learn about me as a sight-loss coach and author but you will also gain insights into my campaign against bullying and why I strongly believe that you need to consider joining me in order to insure that the future of our kids, with their wide eyed smiles and infectious laughter, is secured forever.

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