Friday, March 20, 2020

Not quite up to mark: The Elections Canada forms

At the Canadian Federal Elections in October 2019, I have to admit that this time this agency fell a bit short when it came to providing me with accessible materials; this being in a format that I could read and interact
with as someone with a vision impairment.  In addition, to be able to vote independently.

The template was not accessible so I had no way of knowing where to place my check mark. However, Elections Canada redeemed itself when the returning officer was able to vouch as an assistant for me and she carried out the
appropriate procedures to ensure that I voted privately.

As they say, stuff happens and I can understand this and I am also happy when a solution is found. But when there is a total lack of training and an infringement against the customer/voter/consumer, then here is where I draw
the line. In this case, there was a happy ending.

I'm Donna J. Jodhan, your friendly accessibility advisor, wishing you a terrific day!

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