Friday, May 10, 2019

Just my personal perspective: Air travel is for the birds


I am very sure that many travelers would readily agree with me but when one is blind or vision-impaired it makes matters even worse.  Why is this?

Because we need to depend on others to help us, whether they are agents or fellow passengers.  If we do not get the appropriate or required assistance then we are in huge difficulty.

If we are unable to hear announcements on the intercom then this leaves us at a huge disadvantage.  If we are unaware of a gate change then this, too, is a huge challenge. If we need to visit the washroom before boarding and there is no one to help us, then we are in big trouble.

For me, as a vision-impaired traveler, it is nerve racking and there are so many anxious and stressful moments.  I have met several wonderful agents and fellow passengers along the way but I have also met persons who, due to no fault of theirs, were either not well-trained or simply did not know how to assist me.

I'm Donna J. Jodhan, your friendly accessibility advisor, wishing you a terrific day.

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