Friday, February 15, 2019

Refreshing times: At the Apple store


This is a store that never seems to sleep but I have grown accustomed to this and each time I walk in I never stop marveling at how helpful and attentive the staff is.

I do not even need to tell them that I am vision impaired; they always seem to know it.  They are alert and very quick to understand my needs.  They give me my appointment and then I am back to get my stuff updated and whatever else I need to do.

On my most recent trip I met a wonderful young man whose name is Leandro and he is in a wheelchair.  Leandro was so very attentive, accommodating, and so very helpful.  He got me going and then handed me over to his colleague to finish off my requests.

This store is located in the Fairview Mall in Scarborough and I would highly recommend it to anyone seeking Apple services.

I'm Donna J. Jodhan, your friendly accessibility advisor, wishing you a terrific day.

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