While many of us pay bills online, I choose to do it mainly through telephone banking. I absolutely love this way of doing my banking. I can pay bills, transfer funds, check on my account balances, plus much more. It is private, confidential, and I have access to a customer service rep on a 7/24 hour basis.
I am not that comfortable with online banking because I am not too willing to enter my details online and I do not think that it has anything to do with being blind. Many sighted folks feel the same way. Telephone banking is a God Send to me and if I am unable to carry out a transaction using this method, then I make a trip to my nearest bank branch and there I interact with a live teller. I do not use a banking machine. If you would like to know more about how blind persons do their banking then you can visit www.nfb.org.
I'm Donna J. Jodhan your friendly accessibility advocate wishing you a terrific day.
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