So very frustrating: At the North York General Hospital

Going to a hospital to have tests done or even for surgery is definitely not my favorite thing and I can bet that it is not for most of us.  However, when you are a vision-impaired person there are other things that are more challenging.

If you meet staff who have the additional patience to be of assistance then that is fine. But when they are overworked, or simply do not have the patience, then here is where the challenges occur.

I have met both types and each time I need to go to the hospital then I usually pray very hard before setting out.  If they do not fully explain what they are going to do then this is a challenge.  Or if they do something and do not tell me then this is yet another challenge.

Whenever they think that I cannot get undressed or dressed on my own and ask my friend or Mom to help me, then this is an embarrassment.  Or whenever they shout at me because I cannot hear them then this is yet another embarrassment.

What could be the solution?  More awareness training is needed.

I'm Donna J. Jodhan, your friendly accessibility advocate, wishing you a terrific day. 

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